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If you need to cancel your conference registration, you may do so for a full refund, less a $300 USD service charge (XRDC Pass) or $100 USD service charge (XRDC Startup Pass), before Friday, September 20, 2019. Attendees who do not cancel in writing by the deadline date will be charged the full registration fee.
Refunds are not available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. Changes to registrations must be presented in written form. Please download the Registration Update Form and submit your request by email to [email protected], fax to (415) 947-6011, or mail your request to:
Events Registration Department
303 Second Street, Suite 900, South Tower
San Francisco, CA 94107
XRDC may consider a refund for medical reasons less a cancellation fee. Please submit your request along with documentation that supports your refund request to [email protected].
Only one discount/promotion code is allowed per registration at the time of registration, and no codes may be added after registration has been completed. The XRDC Startup Pass type is not eligible for additional discounts.
Informa Tech, producers of the XRDC, reserve the right to make changes in the programs and speakers, or to cancel sessions if enrollment criteria are not met, or when conditions beyond its control prevail. Seating for all sessions and programs is on a first-come, first-served basis. Arrive early to ensure a seat! Recording devices and cameras - still or video - are prohibited.
Badges will be available for pick up on-site with your photo ID. Collecting multiple badges by a single person is not allowed. Please bring a copy of your receipt as verification of your registration. Touch 'N Go NFC badges will be in use at the event.
PLEASE TREAT YOUR BADGE AS CASH: A non-refundable replacement fee equal to the original purchase amount will apply to all lost, duplicate, misplaced, stolen, or forgotten badge requests. If your badge was complimentary, the fee will be the current on-site rate.
You can save 10% if you purchase 3 or more passes. Please note that the group discount applies only to the current registration price and additional discounts are not combinable with the group discount. Learn how to register your group here.
If you have not yet made hotel arrangements, we urge you to do so immediately. For hotel reservations, please refer to the Travel Page.
Due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the premises at the event.
If you require special assistance, auxiliary aids, interpreters or other reasonable accommodations while at the conference, please email Jessica de Robinson by September 13 with the details of your request.
GDC believes our community should be truly open for everyone. As such, we are committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion. Please review the XRDC Code of Conduct.